Shipping policy
Shipping Policy
Shipping Policy
🏠 Local Pickup — Free
Local pickup is available from the Swieqi / Ibragħ area and is strongly recommended so you can inspect the item before completing your purchase. Once your order is placed, please message us on WhatsApp to arrange a convenient time and receive the full address. Local pickup is free of charge.
🇲🇹 Malta & Gozo — Tracked Shipping
We ship within Malta and Gozo via Malta Post Tracked.
- Jewellery & small items: €5 flat rate
- Bags, clothing & larger items: €12 flat rate
- Free shipping on all orders over €100
Estimated delivery time is 2–4 business days once dispatched.
🇪🇺 Europe & International Shipping
We ship across Europe and beyond via Malta Post Tracked.
Shipping rates start from €10 and are calculated at checkout based on destination and package weight.
Tracked options are available from €15.
Typical delivery time within Europe is 5–10 business days (may vary depending on destination and customs).Free shipping on all orders over €150
📦 Dispatch Times
Orders are dispatched within 1–3 business days of payment confirmation. You will receive tracking information by email once your order has been dispatched.
⚠️ Important Notes
- Delivery times are estimates only and may be affected by the courier or customs delays.
- Once an order has been handed to Malta Post, we are not responsible for delays caused by the shipping provider.
- Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address supplied by the customer.
- If a parcel is lost or arrives damaged, please contact us as soon as possible and we will work with Malta Post to resolve the issue.