Contact
Get in Touch
We'd love to hear from you! Whether you have a question about a product, need sizing advice, or want to arrange a local pickup, we're here to help.
Prefer to message us directly? Reach us on WhatsApp — messages only please (no calls). We'll respond as soon as possible.
⏱ Response Times
We aim to respond to all enquiries within 24 hours, Monday to Saturday.
🏠 Local Pickup
Local pickup is available from the Swieqi / Ibrag area. Once your order is placed, please message us on WhatsApp to arrange a convenient time and receive the full address details.
🚚 Shipping Overview
We ship across Europe. Orders are dispatched within 1–3 business days. Delivery times vary by destination — typically 5–10 business days within the EU. Tracking information is provided once your order has been dispatched.
Frequently Asked Questions
👗 Sizing
All our items are one-of-a-kind pre-loved or new pieces. Each product listing includes the size label as found on the garment, along with the approximate EU and UK size equivalent where possible. If you need further sizing advice, don't hesitate to message us before purchasing.
✨ Item Condition
We carefully inspect every item before listing. Each product is described as either Pre-Loved (gently used, in excellent condition) or New (unworn, with or without tags). Any notable marks or imperfections are always mentioned in the product description.
↩️ Returns
For clothing that is not as described, please contact us within 14 days of delivery for orders delivered outside Malta, or within 5 days of delivery for orders delivered in Malta. As all items are one-of-a-kind, we are unable to offer exchanges. Please message us before returning any item. Return shipping costs are the responsibility of the buyer unless the item is faulty or incorrectly described.
🪡 Alterations
We offer inhouse alterations for any item that may not fit correctly
🎨 Colour Accuracy
We do our best to photograph items in natural light to accurately represent colours. However, actual colours may vary slightly depending on your screen settings and calibration.